Terms & Conditions

The ITALIAN FRIEND is a person who wants to share his/her passion for cooking or other activities by hosting people in his/her own home or in other places to offer lunch, dinner, cooking classes or other experiences to his/her guests. For this sharing, he/she requires in return a reimbursement of the expenses incurred and for the time spent working.
The GUEST - typically a foreign tourist - is interested in living local experiences offer by ITALIAN FRIENDS. My Italian Friends Ltd is a Company based in the UK which provides both parties with this service, a website that links ITALIAN FRIENDS to GUESTS.
The ITALIAN FRIEND, in his/her page describes his/her own home, the dishes or the experiences he/she can organize, the knowledge that he/she wants to share, the dates when he/she wants to host and the number of guests' places available.
If the GUEST wants to book an event, he/she can do so through the website. Payment will be collected by My Italian Friends Ltd on behalf of the ITALIAN FRIEND.
Upon payment, My Italian Friends Ltd shall communicate:
- to the ITALIAN FRIEND, the date, time and number of participants
- to the GUEST, the date, time and address of the venue.
My Italian Friends Ltd shall collect payment from the GUEST at the time of booking and shall transfer to the ITALIAN FRIEND the sum agreed, at net of commission and administration costs, within 48 hours from supplying the service, providing there are no complaints from the GUEST.
The ITALIAN FRIEND and the GUEST, by registering to the website, fully accept the working conditions described herein and are personally responsible for their participation in the Community. The ITALIAN FRIEND shall describe with accuracy and honesty the premises where he/she intends to host, the dishes prepared or the experiences he/she wants to share. THE GUEST, in return, undertakes to conduct himself/herself with courtesy, politeness and fairness towards the host. Both parties may at any time cancel their registration from the service.
My Italian Friends Ltd reserves the indisputable right to exclude from participation in this Community all those who do not adhere with good faith and fairness to this cultural exchange.
THE GUEST and the ITALIAN FRIEND authorize My Italian Friend Ltd to use their personal data to manage the website services and to make use at no charge of the material provided (images, texts and videos) for advertising the service without restriction and/or time limits.
THE GUEST agrees to these Terms and undertakes to observe them when registering on the website and/or using the Services.
Transactions take place on the myitalianfriends.com website, this contract shall therefore be viewed as finalised in the UK and is subject to the laws of the British Court.

This privacy policy sets out how My Italian Friends Ltd uses and protects any information that you give My Italian Friends Ltd when you use this website. My Italian Friends Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
My Italian Friends Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information: name and surname, contact information including e-mail address, demographic information such as post code, job title, preferences and interests and any other information relevant to customers' surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:Internal record keeping, we may use the information to improve our products and services, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes, if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Use of the website is free of charge for both parties. My Italian Friends Ltd is not responsible for any direct and/or indirect damage that may result from its malfunctioning.
The ITALIAN FRIEND assumes responsibility for everything published on the homefooditaly.com website and for carrying out the activities proposed by observing the applicable laws in this matter. If he/she is a private, he/she acknowledges that the activity is carried out on an occasional basis. My Italian Friends Ltd does not check what is published on the personal page of the various ITALIAN FRIENDS, although it reserves the right to remove from the website illegal, incorrect or misleading content without prior notice.
My Italians Friends Ltd is in no way provider of the services (lunch, dinner, cocktails or cooking classes) offered by the ITALIAN FRIENDS to the GUESTS, nor a mediator between the parties and therefore has no liability of any kind with regard to the obligations by them assumed and to the quality of the services offered, but rather focuses exclusively on providing a platform for the exchange.

The GUEST can cancel a booking without penalty if cancellation is within the terms established by each ITALIAN FRIEND, before booking we therefore invite the GUEST to read carefully the cancellation policy of each specific event. In the absence of specific terms, there will be no charge if cancellation is made over 48 hours in advance, there will be a charge of 100% for bookings cancelled less than 48 hours before the time of the event. If cancellation is within the terms established by the ITALIAN FRIEND, the amount collected by My Italian Friends Ltd at the time of booking will be returned in full to the GUEST without adding any charge or commission.

Should there be any complaints by the GUEST because what is proposed by the ITALIAN FRIEND has not been performed or has been performed improperly, My Italians Friend Ltd will not proceed to the collection of the sum and shall settle a friendly arbitration between the parties.
If for any serious and justified reasons the ITALIAN FRIEND can not perform what he/she proposed (lunch, dinner, cooking lessons etc.), he/she shall promptly notify it to My Italian Friend Ltd which, in this case, will not proceed to the collection of the amount paid by the GUEST and shall inform the latter in this respect. If for any reason the ITALIAN FRIEND can offer a reduced or limited performance, he/she then shall apply a discount in accordance with the level of service provided.